Any spa products purchased from The Ocean Club must be returned unopened and unused in the same original condition within 14 days of purchase for a full refund or exchange.

We are not responsible for return postage. If you require an item in exchange for one that has been returned, you will be charged a post and packing service for the item(s) being exchanged.

We are not responsible for goods that fail to reach us, please keep proof of postage for your records.