Please arrive promptly for your appointment. If you arrive late we will endeavour to honour your treatment time, however it may be necessary to shorten or cancel your treatment for the consideration of other clients.

New clients will be asked to complete a health questionnaire on arrival. Please advise us at the time of booking of any medical conditions that may affect your treatment.

Alcohol should not be consumed prior to treatments. Male clients are required to wear shorts during treatments.

Any child under 16 having treatments must be accompanied by a parent or guardian during the treatment. Appointments are limited to nail treatments only, or if 13 and over, nail treatments and Ocean Spray Facial. Parental consent form must be signed prior to treatment.

Advanced booking is recommended.

Cancellations or rescheduling requests made at least 24 hours in advance are eligible for a full refund or a change of appointment date and time where possible. Cancellations made within 24 hours of the scheduled appointment are non-refundable.